Susan is responsible for the overall leadership and direction of Winchester Gardens, a position she’s held since 2014. With 38 years of experience in leadership roles, she has worked for both large, non-profit organizations and smaller social ministries. Her career has focused on providing a wide range of services, including short-term rehabilitation, long-term skilled nursing care, assisted living, residential accommodations, and various home and community-based services such as home care, skilled home health, hospice, and adult day services.

Susan holds a degree in Gerontology from Bowling Green State University and is a licensed nursing home administrator in both New Jersey and Pennsylvania. She is an active member of the LeadingAge PA community, serving on the board of directors and as a member of the Strategic Advisory Committee.

Terry leads the sales and marketing efforts for Winchester Gardens, a position she’s held since 2019. She oversees admissions, marketing, and community engagement initiatives—helping prospective residents and families discover the exceptional care and lifestyle the community offers.

Terry was instrumental in driving a successful campaign to revitalize the facility’s fitness center in 2023. With her leadership and collaboration alongside the Springpoint Foundation, more than 50 community members raised over $60,000. The renovated fitness center now beautifully accommodates modern equipment and group activities, serving as a hub for wellness and connection within the community.

As a Sales Counselor at Winchester Gardens, Nona Lancaster plays a pivotal role in guiding prospective residents and their families through the decision-making process, providing insights on services, programs, and lifestyle fit within the community.

Known for her empathetic approach and strong communication skills, Nona is passionate about helping older adults make informed, confident decisions about the next chapter of their lives. Her efforts are also instrumental in highlighting the community’s rich narratives and honoring the remarkable stories of residents and team members.

Galina serves as the Business Office Facilitator at Winchester Gardens. In this key role within the administrative team, she ensures the smooth operation of financial and logistical processes that support residents’ experience and the overall well-being of the community. Galina coordinates with leadership across all departments to align business office functions with broader community goals while upholding strict standards of confidentiality, accuracy, and compassionate service.

Margaret joined Winchester Gardens as a Sales Counselor in 2025, bringing with her extensive experience in senior living sales, particularly in the New York City market. She excels at helping organizations achieve their goals through a strategic, solutions-focused approach and a strong commitment to client relationships.

Edwin joined Winchester Gardens in 2020, starting in Resident Services before moving into his current role as Marketing Coordinator. With firsthand experience supporting our community, he brings a deep understanding of resident needs to his marketing efforts. He is passionate about showcasing the programs, services, and connections that make Winchester Gardens a vibrant, welcoming home for older adults.